REFUNDS AND RETURNS

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PRODUCT QUALITY DISCLAIMER

WE QUALITY ASSURE ALL OF OUR HAND-CRAFTED LEATHER PRODUCTS YOU SHOULD FIND & CONSIDER THAT ALL OF OUR PRODUCTS ARE DURABLE & FREE FROM DEFECTS, ACCEPTABLE IN APPEARANCE & FINISH TAKING INTO ACCOUNT THE NATURE & PRICE OF OUR GOODS, INCLUDING ANY STATEMENTS REGARDING OUR PRODUCTS THAT ARE LISTED ON OUR DEMONMETALS WEBSITE & ITEM PRODUCT LABELING.​

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REFUNDS AND RETURNS

IN ACCORDANCE TO AUSTRALIAN CONSUMER LAW WE ARE NOT REQUIRED TO PROVIDE A REFUND,

ITEM REPLACEMENT, OR ITEM DESIGN CHANGE FOR YOUR ITEM IF YOU CHANGE YOUR MIND

(AFTER YOU HAVE PURCHASED IT)

YOU MAY CHOOSE A REFUND OR EXCHANGE IF AN ITEM WE SUPPLY TO YOU HAS A MAJOR PROBLEM WITH IT.

A “MAJOR PROBLEM” IS WHEN AN ITEM:

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 - HAS A PROBLEM THAT WOULD HAVE STOPPED SOMEONE FROM BUYING THE ITEM IF THEY HAD OF KNOWN ABOUT IT.

 - IS UNSAFE

 - IS SIGNIFICANTLY DIFFERENT FROM THE SAMPLE OR DESCRIPTION STATED ON OUR WEBSITE AND/OR ADVERTISED CAMPAIGN/S.

 - DOES NOT DO WHAT WE SAID IT WOULD OR WHAT YOU ASKED FOR AND CAN NOT BE EASILY FIXED.

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